Kay

A cold, inconsistent & deeply unfair employment system

In today’s job market, the hiring process often feels like a broken system—unfair, unrealistic, and designed to frustrate more than facilitate. What should be a meaningful process of matching people to opportunities has become a maze of contradictions, inconsistencies, and unnecessary hurdles. Unrealistic Job Requirements Let’s start with job postings. Employers advertise roles with a […]

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You are Not Aways Right: Be a Better Customer

We’ve all heard the phrase, “The customer is always right.” While well-intentioned, this idea has often been misused, leading to unrealistic expectations and strained customer-employee interactions. Retail pioneers like Selfridge, Wanamaker, and Field popularized the phrase in the early 1900s, aiming to prioritize customer satisfaction. But over time, the sentiment has been taken too far,

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Holding onto faith when you feel hopeless: Tips for overcoming faithlessness

Faith is often described as a firm belief in something unseen or unproven. The Bible states (Hebrews 11:1): “Faith is the substance of things hoped for, the evidence of things not seen.” Faith is an excellent source of guidance and strength in our lives, but when life gets tough, it’s easy to feel alone. Sometimes,

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‘HUMAN’ IN HUMAN RESOURCE MANAGEMENT: 4 KEY ATTRITUBES OF AN HR MANAGER

Have you ever wondered if people’s professional decisions are appropriate? Do they belong where they are? I often wonder if people apply for jobs for the money or because it is their dream. I often observe people in their professions and marvel at the many ‘square pegs in wrong holes’. I recalled crossing paths with

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